To be able to respond most appropriately to another person in need we have to listen to them with our heart, which is the love-wisdom aspect of our soul.
When we face another person in need and we are not conscious then we do not hear with our heart and do take the other into our heart. We are left then with only one option – judge, reject, condemn, ignore, accuse. We then stand separate, outside of Love and untouched by Beauty.
Through practice, learn the differences between listening with your ears, with your mind and with your heart so that you can deliberately choose how you will listen to others.